Passion Twists

Cancellation Policy

To reschedule your appointment please notify us 24-48 hours before and it will be altered on the system. If you choose not to notify us your rescheduled appointment choice or your over an hour late to your appointment it will be cancelled. If you cancel your appointment from 5pm a day before your appointment you’ll be charged a £40 fee. You can only reschedule once within the same month. In order to book again with us for the 3rd time/next month you'll have to book another appointment and pay another deposit fee. Deposits are non-refundable at all times however if your stylist cancels your appointment your deposit will be refunded 7-14 business working days via bank transfer. Please make sure you send the correct bank details when requested.

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